Q: How long before my item is dispatched?

A: If your order comes in to us before 12 noon on a weekday then we can usually get it out in the post the next working day and it usually takes 2-3 days to arrive with you.

 

Q: What is your returns policy?

A: We offer a very easy returns policy. The only time we wouldn't accept a return is if the customer has mispelt a word or put the wrong information etc. Please always double check your order when sending. If we think a word looks as if it could be wrong we would try to contact you to double check where possible before we make your item.

 

Q: Do you offer your items as wholesale lots as I have a small shop and would love to stock your products.

A: Yes we do - please contact us to discuss your requirements.

 

Q: Do you post outside of the UK?

A: We can but you would need to contact us to let us know what you are wanting to order so we can get the price for you for the postage. We would then send you an invoice for your order including postage so you could pay.